1. About this Privacy Policy

Hanuman Dass is the name under which we share spiritual teachings, guidance, books and digital resources.

The Hanuman Dass website and related services are operated by Daya Press Ltd, a company registered in England and Wales under company number 17129818 (“we”, “us” or “our”).

We respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, purchase or access our books, courses or digital resources, subscribe to our communications, contact us, or otherwise interact with us.

We process personal information in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who we are

For the purposes of applicable data protection legislation, the data controller responsible for your personal information is:

Daya Press Ltd
Company number: 17129818
Registered office:
6 Lime Tree Close
Bushey
United Kingdom
WD23 4AA

Email: info@hanumandass.com
Website: www.hanumandass.com

Hanuman Dass is the public-facing name under which our teachings, books, digital resources and related services are provided.

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at info@hanumandass.com.

3. Information we collect

The information we collect depends on how you interact with us.

Information you provide to us

We may collect information such as:

• your name;
• email address;
• telephone number, where provided;
• billing and delivery address, where applicable;
• information relating to your purchases, registrations or course participation;
• information needed to provide access to digital resources or courses; and
• messages or other information you choose to send to us.

Payment information

When you purchase a book, course, digital resource or other offering, payment may be processed through Stripe.

We do not ordinarily receive or store your full payment card details. We may receive information such as your name, email address, transaction details, purchase amount and payment status in order to administer your purchase.

Information collected automatically

When you visit our website, certain technical information may be collected automatically by our website and the services that support it. This may include information such as your IP address, browser type, device information and pages visited.

4. How we use your information

We may use your personal information to:

• provide our spiritual teachings, courses, books and digital resources;
• process and administer purchases and registrations;
• provide access to courses and digital content;
• fulfil and deliver book orders;
• communicate with you about purchases, courses, registrations or enquiries;
• respond to your questions or requests;
• send newsletters and other marketing communications where you have subscribed or where we are otherwise legally permitted to do so;
• administer and improve our website and services;
• maintain the security of our website and services;
• prevent fraud or misuse;
• comply with legal obligations; and
• establish, exercise or defend our legal rights.

We will only use your personal information for purposes that are compatible with those described in this Privacy Policy, unless we are required or permitted by law to do otherwise.

5. Our lawful bases for processing

Depending on the circumstances, we process your personal information on one or more of the following lawful bases under applicable data protection law:

Providing our services

We may process your information where this is necessary to provide a product, course, digital resource or other service you have requested or purchased.

Legal obligations

We may process your information where necessary to comply with a legal or regulatory obligation.

Legitimate interests

We may process your information where this is necessary for our legitimate interests, such as administering our services, maintaining security and improving our website and offerings, provided that your rights are not overridden.

Consent

Where required, we will ask for your consent before using your personal information for a particular purpose, such as certain marketing communications or non-essential cookies.

Where we rely on consent, you may withdraw it at any time.

6. Email and marketing communications

We use Mailchimp to manage our newsletters and email communications.

If you subscribe to our newsletter or other marketing communications, we may use your name and email address to send you information about Hanuman Dass, including teachings, books, courses, digital resources, events and related offerings.

Depending on the configuration of our email service, we may also receive information about whether emails are delivered, opened or links are clicked. This helps us understand engagement and improve our communications.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the relevant email or by contacting info@hanumandass.com.

Unsubscribing from marketing communications will not prevent us from sending essential communications relating to a purchase, course, registration or other service you have requested.

7. Courses and digital resources

Some of our courses, digital resources or other online offerings may be provided or administered through Stan Store.

When you purchase or register for an offering through Stan Store, information necessary to process your purchase and provide access to the relevant offering may be processed by Stan Store and shared with us.

This may include your name, email address, purchase details and information relating to your registration or access.

Stan Store processes personal information in accordance with its own privacy policy and terms.

8. Payments

Payments for books, courses, digital resources and other offerings may be processed through Stripe.

Stripe may collect and process information necessary to complete transactions, maintain security, prevent fraud and comply with legal requirements.

We may receive information such as your name, email address, transaction amount, purchase details and payment status.

We do not ordinarily store your complete payment card details ourselves.

Stripe’s processing of personal information is subject to its own privacy policy and terms.

9. Cookies

Our website may use cookies and similar technologies.

Some cookies are necessary for the website to function. Others may be used to remember preferences or, where applicable, understand how visitors use the website.

Where applicable law requires your consent before using non-essential cookies, we will ask for your consent.

You can also control or delete cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.

10. Who we share your information with

We do not sell your personal information.

We may share personal information with trusted third parties where necessary to provide and administer our services. These may include:

• Stripe, for payment processing;
• Mailchimp, for newsletters and email communications;
• Stan Store, for courses and digital resources;
• website hosting, technology and IT providers;
• delivery or fulfilment providers where necessary for physical products;
• professional advisers where necessary; and
• legal, regulatory or governmental authorities where we are required to do so.

Where third parties process personal information on our behalf, we take reasonable steps to ensure that appropriate safeguards are in place.

11. International transfers

Some of our service providers may process personal information outside the United Kingdom.

Where this occurs, we take appropriate steps to ensure that your personal information remains protected in accordance with applicable data protection law.

This may include using an adequacy decision or another lawful transfer mechanism where required.

12. How long we keep your information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing our services, maintaining business and financial records, resolving disputes and complying with legal obligations.

The length of time we keep information depends on the type of information and why it was collected.

For example:

• purchase and transaction information may be retained for accounting, tax and legal purposes;
• information relating to courses or digital resources may be retained for as long as necessary to administer your access; and
• newsletter information may be retained while you remain subscribed, subject to applicable legal requirements.

When personal information is no longer required, we will take reasonable steps to securely delete or anonymise it.

13. How we protect your information

We take reasonable technical and organisational measures to protect your personal information against accidental loss, unauthorised access, alteration, disclosure or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

14. Your privacy rights

Depending on the circumstances and applicable law, you may have the right to:

• request access to the personal information we hold about you;
• request correction of inaccurate or incomplete information;
• request deletion of your personal information in certain circumstances;
• request restriction of processing in certain circumstances;
• object to certain processing;
• withdraw consent where we rely on your consent;
• request portability of certain information where applicable; and
• object to direct marketing at any time.

These rights are subject to certain legal conditions and exemptions.

To exercise your rights, please contact info@hanumandass.com.

We may need to ask for information to verify your identity before fulfilling certain requests.

15. Third-party websites

Our website may contain links to websites or platforms operated by third parties, including platforms through which our books, courses or digital resources may be purchased or accessed.

These third parties have their own privacy policies and terms. We are not responsible for the privacy practices of websites or services that we do not operate.

We encourage you to review the privacy policy of any third-party service you use.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or the way we process personal information.

When we make changes, we will update the “Last updated” date at the top of this Privacy Policy.

We encourage you to review this page periodically.

17. Contact and complaints

If you have any questions, concerns or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

Daya Press Ltd
Company number: 17129818
6 Lime Tree Close
Bushey
United Kingdom
WD23 4AA

Email: info@hanumandass.com
Website: www.hanumandass.com

If you are unhappy with how we have handled your personal information, you can also complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator:

https://ico.org.uk/make-a-complaint/